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Your AI strategy’s long-term success depends more on securing early team buy-in than on technical…

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Why Your AI Customer Service Rollout Will Fail Without an Adoption Plan

When treated as a cost center, customer service functions can become isolated and reactive. True…

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A Maturity Model for Customer Service Teams

Locate and resolve procedural weaknesses by assessing the five support stages and convert service…

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The Five Stages Where Customer Service Quietly Breaks

New accreditation further cements Mindera's position as UK public sector supplier.

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Mindera joins Constellia public sector technology procurement platform

A full playback of the Mindera Retail Insights Spring 2026 presentation with Retail and Ecommerce…

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Why no one's won the AI race in retail

AI Strategist Phill Gillespie on why optimising AI across your business is far more than simply a…

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Accelerating AI transformation with Phill Gillespie

Most organisations exploring AI aren't short of ideas – they're short of a plan for what happens…

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A 5-Phase Template for AI Pilots Without Creating Tomorrow's Tech Debt

A sports and entertainment organisation asked us to map its customer-facing systems. We found six…

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The Highest-Leverage Data Project Most Organisations Haven't Started

A tech landscape assessment for one of our sports and entertainment clients uncovered more than 70…

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The SaaS Sprawl Audit: A Simple Way to See What You're Really Paying For

Mindera extends its scalable digital voucher system to push the leading Spanish travel reward…

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Iberia Club adds CINESA to its Avios loyalty programme

Social media platforms are integrating travel bookings into the feed - and OTAs are already moving…

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Social Commerce in Travel: Will OTAs dominate Social like they did Search?

The best approach to take when adopting AI and what the future holds for this rapidly developing…

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Evolving AI for optimum impact and value

How charity Mosaic 1898 is delivering better care to people with disabilities in Leicester.

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Mindera web app helps disabled people get more from their care budgets

Every six months, Mindera shares insights on current retail trends. In the run up to our spring…

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data center

Defend your data better with AI-powered cybersecurity

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The non-AI tech trends you need to know about

Our new twist on a popular classic proves addictive at major pop culture show.

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Mindera showcases new video game at Comic Con Portugal

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How AI is redefining retail promotions

Major visibility helps drive success at premier retail technology event.

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Mindera “everywhere” at iMedia Australia

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Transforming the customer experience with AI

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Green shoots in a challenging retail environment

Celebrating Mindera UK Foundation’s first Get Started in Creative Technology week with The King’s…

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Mindera UK Foundation partners with the King's Trust

Why it’s vital to win over hearts first, then minds, to realise AI’s full business potential.