Blog Article
3 Oct 19 1 min. read

People Operations Vs. HR: What’s The Difference?

The importance of people operations in businesses.

Gemma Forrest, the People Ops person at Mindera UK, poses for the camera to get the image for a Mindera blog post about people operations Vs. HR.

People Operations Vs. HR: What’s The Difference?

In today’s post, we’ll be exploring the importance of people operations (People Ops) in an organisation. Our People Ops person at Mindera UK, Gemma Forrest, will be exploring what it is, why it’s important, and how it’s different from HR.

That’s it. It’s time to dive in!

Humans aren’t resources

“The definition of resources is a main source or supply from which a benefit is produced and it has some utility. That doesn’t sound very human to me.

“There is more to people than being a resource or being talent that we need to consider what someone brings to a company beyond their CV and industry experience. We should be evolved enough to understand that an individual cannot be replaced like-for-like purely based on the benefit that they produce.

“What about their personal attributes, their ideas and creative thinking or their interpersonal skills?”

People Operations Vs. HR_2.jpg

What are HR’s main responsibilities?

“Many people view the role of a HR practitioner as a parent, that they should take care of employees and enforce processes and policies.”

What are People Ops’ main responsibilities?

“People Ops on the other hand empowers others to make decisions and do what is best. Yes, of course, there is an element of advising and providing guidance on employment law, after all, we are trained in these areas.

“However, the reality is that empowerment increases motivation and engagement, therefore, ensuring that the company continues to go from strength to strength.”

Why do businesses need People Ops over HR?

“People Ops focuses on people, rather than resources. In today’s modern tech world, it is important that employees care about the work they’re doing. It’s also essential that they believe and want to work for the success of the company. That also means that people expect more from the company as well.

“People Ops allows the creation of a better work environment, one where employees want to care about their project and work towards success. It allows companies to focus on the personal attributes of an individual and help them grow in areas that they enjoy.”

5 reasons to choose People Ops over HR

  1. “People Ops has more focus on the individual, compared to HR’s traditional view of supporting managers.
  2. It provides a chance to innovate culture, rather than covering everything legally.
  3. Would you prefer to maximise employee value (People Ops) or ensure compliance (HR)?
  4. You can clear the path, so everyone can focus on what they do best. This helps them to grow and succeed.
  5. HR has a bad rep and who wants to be bogged down with endless policies?”

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