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May 7th, 2026

Insights in Travel & Transportation

About our Event

Join Mindera for an executive deep dive into travel trends, loyalty shifts and engineering foundations in the AI-first era. Our team of experts will share case studies, industry insights and tangible ways to optimise existing tech or level-up your infrastructure. Don’t miss this intimate opportunity to connect with fellow leaders and solve the industry’s toughest tech challenges together.

DATE: Thursday, May 7, 2026
TIME: 12pm - 2pm (Lunch incl.)
LOCATION: London, UK

What to Expect

Topics

  • Introduction

    How AI and rapidly changing traveller behaviours are reshaping the travel industry, creating new product expectations and engineering challenges.

  • Industry Trends

    Key trends transforming travel, including AI-first booking experiences, social media as a discovery engine, mobile-first digital journeys, and new travel motivations such as wellness and set-jetting.

  • Loyalty in Travel & Tourism

    The evolution of loyalty programs from simple point collection to highly personalised rewards and end-to-end travel experiences.

  • The Engineering Reality: Modernisation & Foundations

    Why legacy systems are slowing innovation and how strong data foundations, modern platforms, and integration are required to enable AI-driven travel experiences.

Meet the Speakers

Hear from experts sharing their insights on the latest industry trends and developments.

Mafalda Barros

Mafalda Barros is a Business Consulting Practice Lead with 15+ years of international experience helping organisations unlock growth through customer strategy and transformation. She is a specialist in loyalty and customer engagement, with strong expertise in the travel and hospitality industry.

She partners with senior executives to design and implement loyalty programs that improve retention, increase customer lifetime value, and create sustainable competitive advantage. Her work bridges strategy and execution, consistently translating into measurable commercial outcomes.

Mafalda has led complex transformation programs across markets, bringing a pragmatic, impact-focused approach grounded in cross-industry experience.

Daniel Ox

Daniel Ox is Co-CEO and Co-Founder of Ocean Holidays Group, the UK's fastest-growing independent long-haul and luxury travel company, turning over more than £100 million a year across its three brands - Ocean Florida, Winged Boots, and Ocean Beds.

With over two decades in the industry, he has steered Ocean Holidays through the shift from Teletext to AI to become one of the UK's most awarded travel businesses - building the foundations and culture needed to compete in an increasingly digital landscape. A firm believer that cutting-edge technology and the human touch are strongest in combination, Daniel brings a grounded, experience-led perspective on what it actually takes to modernise a travel business without losing what makes it distinctive.

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Case Studies

Case Study

Avios broadens its horizons with Club LeShuttle vouchers

  • Travel & Transportation
  • Retail
  • TravelTransportation